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Procedure Writer-Compliance in Lake Zurich, IL at Dovenmuehle

Date Posted: 6/29/2018

Job Snapshot

Job Description



Summary:

Dovenmuehle Mortgage Inc. one of the nation’s oldest and most respected mortgage loan servicing companies is seeking a highly skilled professional Technical Procedure Writer to join our Compliance Department in our Lake Zurich, IL. headquarters. Experience in reviewing or designing training materials and paralegal experience is desired.



Responsibilities include, but are not limited to, the following:

  • Professionally design high-quality procedural documents that are clear, concise and accurate for various departments within the organization
  • Analyze, research, and develop policy and procedure documents according to company standards
  • Revise and update procedures regularly to ensure the most up to date procedures are readily available, tracking all changes and revisions
  • Partner with Subject Matter Experts (SME’s) to create and revise departmental procedures through process mapping
  • Compile existing documentation and create a uniform format
  • Maintain policies and procedure in a centralized database on company’s Intranet site
  • Serve as the primary Compliance Department liaison to the Corporate Training Department, responsible for reviewing, revising, updating and designing regulatory content

Job Requirements



Job requirements:

  • Minimum 3-5 years of experience with writing corporate policies and procedures and/ or compliance
  • Bachelor’s degree (Masters or MBA) in English, Writing, or Technical Communications; Paralegal
  • Equivalent degree in another field may be acceptable if a strong comprehension of English and the elements of technical writing can be proven.
  • Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook; Visio
  • Experience with mortgage servicing (Black Knight desired),and mortgage terminology is required
  • Adept at incorporating or merging documents from various software applications
  • Experience in legal writing is a plus
  • Experience reviewing, revising and designing training material
  • Demonstrated experience with process flow and process mapping
  • Highly proficient in time management, planning and prioritization; ability to manage changing priorities
  • Self-motivated and enthusiastic, with strong interpersonal skills
  • Ability to work independently and with minimal supervision
  • Excellent organizational and analytical skills; demonstrated skills in critical thinking, attention to detail, and problem-solving
  • Exceptional oral and written communication