This site uses cookies. To find out more, see our Cookies Policy

Loan Servicing Administrator For Special Products in Lake Zurich, IL at Dovenmuehle

Date Posted: 4/27/2018

Job Snapshot

Job Description

Handle all aspects of various loans, including, but not limited to, adjustable rate to fix rate conversions, assumptions, modifications, reverse mortgages, timely payment rewards, balloon reset mortgages, partial releases, sub-ordinations, buy-down loans and name changes to ensure they are accurately set up and serviced according to client, agency, and investor guidelines and in a timely manner.


Responsibilities and Duties


  • Prepare reports and reconcile GL accounts. Communicate orally and in writing with borrowers, vendors and clients.

  • Enhance written procedures, as applicable.

  • Responsible for reviewing and preparing documentation

  • Correspond with investor/client to determine new payment factors

  • Coordinate material with investor/client to obtain approval for conversions, transfers and modifications.

  • Input and verify changes to the MSP system for various products.

  • Correspond with homeowners.

  • Correspond with outside vendors to obtain needed documentation.

  • Present a positive and professional demeanor at all times.

  • Maintain and increase knowledge, as applicable of current practices, procedures and policies.

  • Help maintain proper accounting of GL accounts.

  • Participate in department audit program.

  • Maintain performance standards.

  • Support management in defining and developing procedures for new products.

  • Performs all other responsibilities and duties deemed necessary including, but not limited to, adjustable rate mortgages, daily simple interest, interest only loans, ELOC’S, construction loans.

Job Requirements

Qualifications and Skills


  • One or more year's of mortgage or banking experience

  • Mathematical computation and reasoning skills, Interpersonal skills, High level of organization

  • Intermediate knowledge of Microsoft – Excel, Outlook

  • Analytical and problem solving skills

  • MSP/LPS/Black Knight knowledge is a plus

  • Critical thinking, strong verbal and written communication skills

  • Able to respond quickly to changes in priorities and tasks

  • Work well independently and with a team

  • Keen attention to detail

  • Strong technical reading comprehension