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Escrow Property Tax Specialist in Elgin, IL at Dovenmuehle

Date Posted: 5/17/2018

Job Snapshot

Job Description


As a Property Tax Specialist I, you will assist in completing property tax related requests. You will be responsible for conducting the appropriate research required by each request in order to make necessary updates and identify property tax delinquencies, primarily for non-escrowed loans. The work will be completed using daily reporting and task assignments. You will be required to follow departmental and company related escrow guidelines as well as RESPA regulations and standards. You will ensure your personal task assignments are completed timely and accurately. You will work as a part of a team to prevent requests from being completed outside of the established time frame standard and help achieve the department goal of having 95% of tasks completed on or before the expected completion date.

Responsibilities include, but are not limited to, the following:

  • Processing approximately 40 requests or more daily
  • Contacting property tax collectors to ensure the proper party paid taxes
  • Updating property tax amounts
  • Confirming receipt of payments and updating loans accordingly
  • Procuring delinquent property tax redemption figures
  • Process all inbound non-escrow mail items to completion
  • Applying for tax refunds via phone, email, or fax
  • Verifying homeowner exemption status
  • Ensuring receipt and proper application of property tax refunds
  • Completing all scheduled follow up on repayment plans for non-escrowed property tax items

Job Requirements

Job requirements:

  • 1 year previous loan servicing experience is a plus
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Organizational, analytical, and problem solving skills
  • Must be able to manage multiple projects and work in a fast-paced environment with changing priorities
  • Goal-oriented and results driven
  • Team player