This site uses cookies. To find out more, see our Cookies Policy

Default Correspondence in Lake Zurich, IL at Dovenmuehle

Date Posted: 12/28/2018

Job Snapshot

Job Description


The Default Lit Correspondence Specialist will provide legal support in the Default Litigation Department regarding customer complaints, governmental inquiries, attorney requests, and client issues. CONTACTS as follows: INTERNAL: Default Litigation Department, various other departments within the company, Supervisors and Managers who oversee departments within the company, Legal Department. EXTERNAL: Attorneys, Vendors, Governing Agencies, Investors and Clients

Responsibilities include, but are not limited to, the following:

  • Assign out all correspondences for the department, including letters received from borrowers, clients, government agencies, and other departments within the Company.
  • Scan, name, and close out all completed correspondences.
  • Spot check completed correspondences to ensure the checklist, letter, complaint, acknowledgment and backup is present.
  • Maintain a spreadsheet of correspondence received for in order to complete the monthly report.
  • Complete and audit routine correspondence responses.
  • Assist in the preparation and research of complicated customer complaints, governmental inquires and other escalated matters.
  • Perform such other responsibilities and duties assigned by Assistant Manager and Manager of the Default Litigation Department.

Job Requirements

Job requirements:

  • 1 - 3 years in law office or corporate legal department or mortgage servicing company with concentration in foreclosures, bankruptcy and real estate practice.
  • College degree and/or paralegal certification preferred.
  • Experience in a legal environment dealing with foreclosure and bankruptcy pleadings. Experience with LPS, Fidelty systems, and Microsoft Office
  • Superior interpersonal, organizational, and analytical skills; proficiency in word processing and spreadsheet programs; excellent written and oral communication skills; willingness to work overtime as needs dictate.


  1. Administrative Jobs
  2. Bookkeeper Jobs