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Default Coordinator (Foreclosure Dept) in Lake Zurich, IL at Dovenmuehle

Date Posted: 5/23/2018

Job Snapshot

Job Description

Support the Department by taking incoming calls; complete payment-by-phones; identifying incoming mail and faxes; identifying in coming overnight packages; pick up, sort batch check and MSP letters from Research department and pick up copies of checks received by the Cash department.


Responsibilities:


  • Answering incoming calls from the foreclosure/bankruptcy queue; answer basic questions and forward calls to the correct people or areas.

  • Open and identify all incoming US mail and faxes for the Mortgage Disposition Department.

  • Open and identify all overnight packages, note MSP and log for tracking for the Mortgage Disposition Department.

  • Sort system checks, MSP letters and notify representatives when items are ready to be picked up.

  • Identify all checks received by Cash department and log for tracking.

  • Prepare overnight packages for mailing.

  • Complete payments-by-phone.

  • Preform all other responsibilities and duties deemed other duties as assigned.

  • Maintain a professional attitude and atmosphere within the department.

Job Requirements

  • General PC skills, basic EXCEL skills, good verbal and written communication skills.

  • A general understanding of Mortgage Servicing is helpful.

  • Must work well independently; be self-motivated with strong time management skills; works well with others.

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