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Corporate Trainer in Lake Zurich, IL at Dovenmuehle

Date Posted: 4/11/2018

Job Snapshot

Job Description



Summary:

Primary duties include, but not limited to, the following:
The Corporate Trainer will deliver new hire training and other departmental training programs; provide creative, effective classroom instruction throughout the organization.



Responsibilities include, but are not limited to, the following:

  • Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles
  • Manage classroom environment, analyze results and identify gaps in training needs
  • Design leader and participant guides, job aids, training curriculum and other required coursework that is clear, concise and accurate
  • Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company
  • Create exercises, instructional activities and training assessments that reinforce learning
  • Partner with Subject Matter Experts (SME’s) to create and revise departmental procedures through process mapping
  • Explore new ideas for improved workflow and automation enhancements
  • Support departmental initiatives and identity ways to enhance training effectiveness
  • Contribute to the overall success of the Training Dept. by identifying ways to continuously improve the learning process
  • Perform various other tasks as assigned by the department supervisor and/or manager

Job Requirements



Job requirements:

  •  Minimum 2 - 5 years of professional classroom facilitation; experience must be in a training capacity
  •  Related work experience in mortgage servicing, finance industry
  •  Exceptional facilitation, presentation and listening skills
  •  Excellent verbal and written communication skills
  •  Strong writing skills, attention to details and capacity to develop quality training material
  •  Highly proficient in time management, organization, planning and prioritization
  •  Proven initiative, positive attitude, team-oriented, self-motivated and highly enthusiastic
  •  Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
  •  Strong interpersonal skills and ability to establish rapport
  •  Commitment to excellence, has strong work ethic and takes pride in their work
  •  Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook
  •  Experience with mortgage servicing, (MSP desired), and mortgage terminology
  •  Working knowledge of Windows 7 and Internet Explorer
  • Bachelor’s degree or related experience