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Analyst For Bankruptcy/Foreclosure in Lake Zurich, IL at Dovenmuehle

Date Posted: 5/23/2018

Job Snapshot

Job Description

To analyze, research, problem solve and timely resolve complex foreclosure/bankruptcy processes and client/ customer issues, via written correspondence, email, website, telephone calls and tasks.

  • Research items on various reports and resolve issues with hands on approach to expedite the foreclosure process by working with various departments, agencies, attorneys or vendors.

  • Research and respond to investor concerns about the foreclosure/bankruptcy action in a detailed and complete manner to address and resolve issues.

  • Act as the department's liaison for clients, or client's issues from other departments, with loan level issues.

  • Document the servicing system by using tasks or the default workstation and/or spreadsheets requested by our clients.

  • Follow-up on all issues, distributed within the department to ensure timely resolutions of issues or replies to our clients.

  • Provide written confirmation to the clients, or mortgagors, on completion of research needed or requested.

  • Assist the Manager, Assistant Manager, Supervisor, or Specialist with projects needed and or duties as assigned.

  • Performs general office duties, including keyboard, filing, copying, faxing or answering the telephone.

  • Assist in maintaining the well being of the Mortgage Disposition Department by aiding in areas that may be understaffed or in need of assistance.

Job Requirements


  • Knowledge of Bankruptcy and/or Foreclosure processes

  • Intermediate Excel skills

  • Must have excellent analytical and research experience

  • Excellent written and verbal communication skills

  • Works well in a fast paced environment

  • Self-motivated, works well without direct supervision as well as with a team

  • Paralegal skills would be an extra plus or the ability to read legal documents