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Analyst For Bankruptcy/Foreclosure in Lake Zurich, IL at Dovenmuehle

Date Posted: 5/17/2018

Job Snapshot

Job Description



Summary:

To analyze, research, problem solve and timely resolve complex foreclosure/bankruptcy processes and client/ customer issues, via written correspondence, email, website, telephone calls and tasks.



Responsibilities include, but are not limited to, the following:

  • Research items on various reports and resolve issues with hands on approach to expedite the foreclosure process by working with various departments, agencies, attorneys or vendors.
  • Research and respond to investor concerns about the foreclosure/bankruptcy action in a detailed and complete manner to address and resolve issues.
  • Act as the department's liaison for clients, or client's issues from other departments, with loan level issues.
  • Document the servicing system by using tasks or the default workstation and/or spreadsheets requested by our clients.
  • Follow-up on all issues, distributed within the department to ensure timely resolutions of issues or replies to our clients.
  • Provide written confirmation to the clients, or mortgagors, on completion of research needed or requested.
  • Assist the Manager, Assistant Manager, Supervisor, or Specialist with projects needed and or duties as assigned.
  • Performs general office duties, including keyboard, filing, copying, faxing or answering the telephone.
  • Assist in maintaining the well being of the Mortgage Disposition Department by aiding in areas that may be understaffed or in need of assistance.

Job Requirements



Job requirements:

  • Knowledge of Bankruptcy and/or Foreclosure processes
  • Intermediate to Advance Excel skills
  • Must have excellent analytical and research experience
  • Excellent written and verbal communication skills
  • Works well in a fast paced environment
  • Self-motivated, works well without direct supervision as well as with a team
  • Paralegal skills would be an extra plus or the ability to read legal documents