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Adjustable Rate Mortgage Rep For Special Loans Dept in Lake Zurich, IL at Dovenmuehle

Date Posted: 7/4/2018

Job Snapshot

Job Description


DOVENMUEHLE CAREER FAIR ** Friday, July 13, 2018 10 am – 3 pm ** Kemper Lake Business Park,
1 Corporate Drive (Building 1), Lake Zurich, IL 60047 **- Watch for Signs!

Responsible for the monitoring and processing of all aspects of the loan servicing and auditing of Adjustable Rate Mortgage (ARM) Loan Products. To ensure that they are processed in a timely manner and in accordance with all government and investor guidelines.

Responsibilities include, but are not limited to, the following:

  • To process all ARM loan calculations and adjustments accurately
  • Responsible for accurate and timely borrower notifications
  • To load and verify all ARM Indexes
  • Respond to and resolve homeowner and Customer Service inquiries
  • Perform all levels of Quality Control for ARM loan servicing and ARM audit accurately
  • Research and complete ARM loan tasks timely and accurately
  • Research and complete Daily Simple Interest tasks timely and accurately
  • Research and complete Bi-weekly tasks timely and accurately
  • Research and complete Interest Only tasks timely and accurately
  • Research and complete modification tasks and/ or client tasks timely and accurately
  • Document all loan adjustments on ARMN on MSP
  • Present a positive and professional demeanor at all times
  • Maintain knowledge base of current practices, procedures, and policies of department
  • Maintain performance standards
  • To assist in training and participate in mentoring new employees
  • To assist in cross training existing employees
  • To process requests sent to the Special Loans Proxy
  • Performs all other responsibilities and duties deemed necessary

Job Requirements

Job requirements:

  • 1-3 years of mortgage servicing experience is helpful
  • Experience working for either a Financial Institution, Bank or Mortgage company
  • Knowledge of ARM loan products and/or ARM auditing
  • Microsoft Office (Excel, Word and Outlook)
  • Strong communication, interpersonal, and organizational skills
  • Excellent math and numbers oriented
  • Must be able to work in a very fast pace environment